Returns, Refunds & Repair Policy

Thank You

Thank you for choosing our family-owned jewelry store. We truly appreciate your business and hope you love your purchase. If you enjoyed your experience, we'd be grateful if you left us an honest review on Google or Yelp.

30-Day Return Policy

We gladly accept returns on eligible jewelry and watches within 30 days of the original purchase date.

To qualify for a return, items must:

• Be in their original, unworn, and undamaged condition.
• Include all original packaging, tags, and documentation (if applicable).
• Be accompanied by the original receipt or proof of purchase.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Special order items
• Custom-made or personalized jewelry
• Modified or altered jewelry
• Sized rings or other resized merchandise
• Watches that have been sized or modified
• Clearance or closeout merchandise

Warranty Information

Jewelry Repair Warranty

We stand behind our craftsmanship. Eligible repair work includes a 30-day workmanship warranty from the date the repair is completed. This warranty covers issues directly related to the repair performed and does not cover normal wear, accidental damage, abuse, loss, theft, or damage unrelated to the original repair.

Silver, Cubic Zirconia & Clearance Merchandise

All silver jewelry, cubic zirconia jewelry, and clearance merchandise are sold as-is and do not include a warranty.

Refunds

Once your returned item has been inspected and approved, your refund will be issued to the original method of payment. Please allow several business days for your financial institution to process the refund after it has been issued.

Questions?

If you have any questions regarding our return, refund, or repair policies, please contact our team or visit us in-store. We're always happy to help.