Shipping policy

Shipping Policy

Effective Date: [07-21-2026]

Thank you for shopping with Jewelry Dr. We take great care in preparing and packaging every order to ensure it arrives safely and securely.

Order Processing

  • Orders are processed during our normal business hours, Monday through Friday, excluding holidays.
  • Most in-stock items are processed within 1–3 business days.
  • Custom jewelry, special orders, and personalized items may require additional production time. Estimated completion times will be provided when your order is placed.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Methods

We ship throughout the United States using trusted carriers such as UPS, FedEx, and USPS. Shipping options and estimated delivery times are displayed during checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Signature Required

For the security of high-value jewelry, a signature may be required upon delivery. This helps ensure your purchase is delivered safely to the intended recipient.

Shipping Rates

Shipping charges are calculated at checkout based on your shipping address, order value, package size, and selected shipping method.

From time to time, we may offer complimentary shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number so you can monitor your package throughout delivery.

Shipping Delays

While we work hard to ship orders promptly, delivery delays may occasionally occur due to:

  • Severe weather
  • Carrier delays
  • Holidays
  • High shipping volumes
  • Circumstances beyond our control

Jewelry Dr is not responsible for shipping delays once a package has been accepted by the carrier.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address.

If an incorrect or incomplete address is provided, shipping delays, additional shipping charges, or returned packages may result. If your order has not yet shipped, please contact us immediately to update your address.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

If applicable, we will assist you in filing a claim with the shipping carrier and work with you to resolve the issue.

In-Store Pickup

If available, customers may select In-Store Pickup during checkout. You will receive a notification when your order is ready for pickup. Please bring a valid photo ID and your order confirmation when collecting your purchase.

International Shipping

At this time, Jewelry Dr only ships within the United States, unless otherwise stated.

Questions?

If you have any questions regarding shipping or your order status, please contact us.

Jewelry Dr
Tacoma, Washington
Phone: [253-720-0106]
Email: [Jewelrydrwa@gmail.com]